Scope of attendance
- Cargo damage
- Hull damage
- Machinery damage
- Water ingress
- Collision
- Grounding
- Handling damage
- Evidence collection
- Measured data where practicable
- Technical observations
Who needs this service
- Insurers and adjusters investigating losses
- Owners and charterers documenting damage
- Brokers and agents supporting claims
How it works
- 1Arrange prompt attendance
Confirm the affected property, location, access and immediate preservation needs so that the condition can be documented before material changes where practicable.
- 2Inspect and preserve evidence
Record the visible condition and extent of damage with photographs, measurements where taken, relevant documents and attributed statements.
- 3Review relevant records
Review the records made available for the agreed assignment and distinguish supplied information from direct observations.
- 4Issue an evidence-based report
Deliver findings that distinguish observed facts, measurements and professional technical observations, with recommended evidence-preservation or follow-up steps where appropriate.
Frequently asked questions
When should a damage survey be requested?
As soon as practicable after damage, shortage, water ingress, collision, grounding or other incident is identified, before repairs, disposal or other changes affect the evidence where possible.
What should be kept available for the surveyor?
The affected property, relevant photographs, logs, delivery or cargo records, repair information and contact details for those with direct knowledge. Documents are reviewed only within the agreed scope.
Does the report assign liability or settle a claim?
No. Liability and claim settlement are matters for the parties, insurers, lawyers or tribunal. The survey report documents evidence and provides clearly qualified technical observations.
What does the report contain?
The agreed scope, observed condition and extent of damage, photographs, measurements where taken, supplied records reviewed and technical observations clearly separated from confirmed facts.
Findings are documented with clear observations, supporting evidence and practical follow-up recommendations where appropriate. The final report is structured for commercial and technical review, and attendance timing, access and the agreed scope are confirmed before work begins.
REQUEST A DAMAGE SURVEY